Remote Brand Success Manager at Curated

Remote Brand Success Manager at Curated

Location : Philippines (Remote)

As the Brand Success Operations Manager at Flip, you will drive the optimization and professionalization of the sales and onboarding processes for our brand partners. You will play a critical role in building efficient, scalable systems to ensure each brand partner is set up for long-term success. This role requires a strategic thinker with strong operational expertise, commercial acumen, and a passion for delivering exceptional brand experiences.

Key Responsibilities:

Sales Process Optimization

• Design and implement scalable processes to streamline brand partner sales and onboarding.
• Collaborate with leadership to refine the brand qualification criteria and onboarding procedures.
• Continually evaluate and improve the efficiency of the sales pipeline, ensuring each stage maximizes conversion rates
• Develop training materials and standard operating procedures.

Brand Onboarding & Success

• Develop and manage onboarding processes to ensure brand partners are fully equipped to succeed on Flip.
• Conduct onboarding sessions and success calls with new brands to ensure understanding of key performance levers and best practices.
• Ensure the seamless transition of brands from the sales process to the onboarding team, ensuring alignment with defined success criteria.

Data & Reporting

• Monitor key performance metrics across sales and onboarding, identifying areas for improvement.
• Prepare and deliver reports on brand success rates, onboarding timelines, and sales pipeline health.
• Use data to identify bottlenecks and propose solutions to enhance efficiency and effectiveness.

Process Scaling

• Develop processes that can scale with Flip’s growth, ensuring consistency and excellence across all brand partnerships.
• Work cross-functionally with sales, operations, and leadership to align on process improvements and rollouts.
• Implement automation tools and systems to streamline communication and manage partner relationships efficiently.

Required Qualifications:

• At least 4 years of experience in sales, account management, or brand success, with a proven track record.
• Minimum of 2 years of experience in sales operations, process management, or equivalent roles.
• Strong analytical skills with proficiency in Excel/Google Sheets for data analysis and reporting.
• Experience working with CRM systems and sales analytics tools.
• Excellent communication skills, both externally with brand partners and internally across teams.
• Project management experience is a plus